Shipping policy
This page covers where we deliver, how long delivery takes, what it costs, and what happens after your order ships. If your question isn’t answered here, email support@maggyjune.com and we will be glad to help.
1. Free shipping
Every order ships free, with no minimum purchase. We charge no handling fees or extra surcharges. The amount shown at checkout is the full amount Maggy & June Boutique charges you.
2. Shipping destinations
We deliver within the United States only, including Alaska, Hawaii and Puerto Rico.
Our carriers cannot deliver to PO boxes or to APO and FPO military addresses, so please enter a street address at checkout.
We are currently unable to process orders placed from outside the United States.
3. Delivery times
Your delivery time is made up of two stages:
- Processing: 1 to 3 business days
- Shipping: 3 to 7 business days
- Total: about 4 to 10 business days from the date you order
Business days are Monday through Friday, excluding public holidays. Orders placed before 5:00 PM EST on a business day begin processing that same day. Orders placed after 5:00 PM EST or on a weekend begin processing the next business day.
These times are estimates. Peak seasons, holidays, weather and carrier delays can extend them. If your order is delayed, we will let you know.
4. Shipping origin
Our products are made in Asia and ship from our warehouse:
Hangzhou Sumai
3F, Building 3, No. 55 Yifeng Road
Xiasha Street, Qiantang District
Hangzhou City, Zhejiang Province, China
5. Import duties and customs charges
Since your order is shipped from outside the United States, the carrier may ask you to pay an import duty or customs charge before delivery. This charge is set by US customs, not by us, and is paid by the customer. It is separate from the amount you paid at checkout.
We want you to be aware of this before you order, not when your parcel arrives. If you have any questions about it, please contact us before you place your order.
6. Sales tax
Sales tax is calculated at checkout based on the state you are shipping to. You will see the exact amount before you confirm your purchase. Because rates differ by state, we do not list a rate here.
7. Optional shipping insurance
You can add shipping insurance at checkout for extra protection on your parcel. This is optional, and the insurance fee is non-refundable if you return your order.
8. Order tracking
When your order ships, we will send you a confirmation email with a tracking link. It can take 3 to 8 business days after the parcel leaves our warehouse for tracking to show updates. This is normal and does not mean there is a problem.
You can also check your parcel’s progress on our Track Order page.
9. Orders with multiple items
If your order includes more than one item, it may arrive in separate parcels on different days, at no additional cost to you. If only part of your order has arrived, please allow a few more days. If the rest still hasn’t arrived, contact us.
10. Failed deliveries and incorrect addresses
If a parcel can’t be delivered because the address is incomplete or incorrect, it is returned to our carrier and we will reach out to resolve it. Please double check your address before ordering, as address errors are the most common reason for delays.
11. Parcels marked as delivered
A delivery is considered complete once the carrier marks the parcel as delivered. If you can’t find your parcel, contact us. We will open an investigation with the carrier and work through it with you.
12. Payment methods
We accept Shop Pay, Google Pay, Apple Pay, Amazon Pay, Visa and Mastercard. All payments go through secure, encrypted payment providers. See our Payment Policy for full details.
13. Questions
Email support@maggyjune.com or use our contact page. For information on sending an item back, see our Refund Policy.
14. Company Information
Store name: Maggy & June Boutique
Company name: FoZi Commerce LLC
Company registration number: 20261831363
Warehouse address: Hangzhou Sumai, 3F, Building 3, No. 55 Yifeng Road, Xiasha Street, Qiantang District, Hangzhou City, Zhejiang Province, China
Business address: 1500 N Grant St, Ste 3391, Denver, CO 80203, United States
Email: support@maggyjune.com
We aim to respond to all inquiries within 24 hours.
Customer Service Hours
Monday to Friday: 9am to 5pm (EST)
Saturday and Sunday: Closed